(FAQ’s) Frequently Asked Questions

Q: Do I have to work with the Organizer?

A: The best way we can teach methods and create personalized systems, is when the client participates in the process. But many projects can require little or no participation by the client if desired.

Q: How do you charge for organizing sessions?

A: By the hour for any research & planning, on-site labor or shopping, all of which is billed in 15 minute increments. All on-site sessions are a 4-hour minimum.

Q: Can you give me a quote or tell me how long will it take?

A: No. Each project varies by client needs and preferences, volume & density of clutter or papers, and the pace at which the client makes decisions. We will make every effort to provide an estimate and keep communications open regarding expectations, time & budget.

Q: Do you haul away donations?

A: Yes, we will haul away anything at we can reasonably fit into our vehicles at the end of each session – to a center or cause of our choice – at no charge! We also provide you with a tax deductible receipt.

Q: Do you charge for mileage or travel time to a client’s office or home?

A: There is NO charge within a 25 mile radius from McKinney,TX. Minor mileage fees apply for areas beyond this radius. SDO services all areas in the Dallas/Ft. Worth Metroplex, and outside of the Great State of Texas.

Q: Are there any other fees?

A: Yes, for cancellations (with less than 48 hours notice), NSF checks, or parking at client’s location if required.

Q: Does your company accept credit cards?

A: Yes, via Apple Square with a 3% convenience fee. We also accept cash, personal and cashier’s checks, and money orders.

Myths

Myth #1 Organizing is the same as “picking up or cleaning”
It isn’t – that is what a maid or housekeeper does. We discover evidence of “cleaning” stashed away in drawers and cabinets all the time.

Myth #2 Organizing is something everyone should be capable of doing.
The truth is – it isn’t. A large portion of our clients own 1-3 books on organizing already. Reasons for disorganization vary and can be extremely complex. Bad habits, family dynamics, illness and disabilities, anxiety disorders and a host of other challenges may be contributing. In extreme cases, well meaning friends and family that over-simplify the problem can do more harm than good.

Myth #3 Organizing is about stuff or clutter.
Sometime it is, but most of the time It isn’t. Whether your clutter is tangible like laundry, toys or collections; is temporal like projects, lists, or appointments; or is cognitive like anxiety or compulsivity – Disorganization is rarely about the “stuff”… It’s about why we accumulate it, how we interact with it, and how we feel about it in our lives. Organization is also about time management, systems and solutions, accessibility, and efficiency.

Often we meet people that normally live an organized life, but situations arise that call for a helping hand during transitional times, or a person just needs to get back on track. On occasion someone might just need an objective, experienced opinion to assess and advise. Other times, a partner is beneficial to provide motivation, accountability, and to ensure follow through.